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discrepancies with pet in cabin with Delta

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  • discrepancies with pet in cabin with Delta

    I think it's very interesting and ironic that I was told this morning that Delta will not allow my cat carrier (Sherpa brand -11"Wx11"Hx17"D) in the cabin (after 4 years of traveling every summer on a KWI-DTW itinerary with KLM).
    Yet this case on the Sherpa site (11" W x 10.5" H x 17"D) says it's "the only bag endorsed by Delta Airlines" (Delta quoted me a kennel dimension of 12x10x14 this morning and would not confirm pet booking in the cabin for my flight home)
    Any thoughts or comments would be greatly appreciated.
    I live in Kuwait and the office here is useless. I don't know what else to do

    http://www.sherpapet.com/page.asp?id=43&name=Delta+Deluxe+Pet+Carrier

  • #2
    Re: discrepancies with pet in cabin with Delta

    Sherpa has a Guaranteed on Board program and this carrier is included. I would contact them and ask if they could contact Delta on your behalf. http://www.sherpapet.com/contact

    Oftentimes, the airline does not realize these bags are soft sided and can compress to allow for under seat clearance.
    Susan

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