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Codeshar airlines charging twice

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  • Codeshar airlines charging twice

    Hi,

    My friend and I purchased tickets with Delta for trip to Bangkok. We are bringing our 2 cats. The flight info showed that both legs are DL yet I was told that the first leg is operated by Alaska Airlines. Both airlines said that I will be charged twice, one for the Alaska flight ($100 per cat) and one for the Delta flight (last leg of the trip--$200 per cat). I don't see any info on such situation on any of the airlines website. Why would I be charged twice when the flight clearly shows Delta? This is unfair. Is there anything we can do about this?

    Please advise.

    Thank you.

  • #2
    Re: Codeshar airlines charging twice

    It does seem very unfair. Some airlines charge per leg even if you are on the same airline. In this case, the first leg of your trip is contracted to another company, and each airline collects the fees. Best to always look for direct flights if possible. If this is not possible, get clarification of charges through to your destination and shop around for the best price.

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